At ibrow, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy outlines the types of data we collect, how it is used, and your rights as a user of ibrow Academy – our professional PMU (Permanent Makeup) training platform.
Information We Collect
We collect the following types of information to provide and improve our training services:
- Personal Information: Name, email address, phone number, professional credentials, and profile photo.
- Training Data: Course enrolments, progress, quiz scores, feedback, certification status, and uploaded assignments or practice images.
- Device & Usage Data: Device type, operating system, app usage patterns, crash reports, and interaction logs.
- Payment Information: If you purchase courses or services, we collect transaction details via secure third-party payment processors such as ccavenue and razorpay.
- Cookies & Tracking Technologies: We may use cookies or similar technologies to enhance user experience. No personally identifiable information is stored in cookies.
How We Use Your Information
Your data is used to:
- Deliver personalized training experiences
- Track progress and issue certifications
- Provide customer support
- Improve app performance and content
- Send important updates and promotional offers (with your consent)
Third-Party Services
We may share limited data with trusted third-party services to operate and enhance our platform:
| Service | Purpose | Data Shared |
|---|---|---|
| Google Play Services | App functionality | Device and usage data |
| Facebook SDK | Login and analytics | User ID, usage patterns |
| Video Hosting (e.g., Vimeo/YouTube) | Training content delivery | Viewing behavior |
| Payment Processors (e.g., Razorpay) | Secure transactions | Billing details |
Each third-party service adheres to its own privacy policy. We encourage you to review their terms.
Children’s Privacy
Our app is intended for professional use only. We do not knowingly collect personal data from children under the age of 13. If you believe a child has provided us with personal information, please contact us immediately.
Data Security
We implement commercially acceptable security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We retain user data for up to 60 months after the last activity. Certification records may be stored longer for verification purposes. You may request deletion of your data at any time.
Your Rights
You have the right to:
- Access and review your personal data
- Request correction or deletion
- Opt-out of marketing communications
- Withdraw consent for data processing (where applicable)
To exercise these rights, contact us at support@ibrow.in.
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the app after updates constitutes acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy or your data, please reach out to:
Ibrow Academy Team
Email: support@ibrow.in
Website: https://ibrow.in
